Refund Policy

Because PrintBloom creates fully personalized memory gifts, products are not eligible for returns or refunds simply because the customer changes their mind.

Damaged or Incorrect Orders

1. Customer should contact PrintBloom as soon as possible after receiving the package.
2. Customer must provide clear photos and videos of the product and packaging.
3. PrintBloom will review the issue.
4. If the issue is determined to be a manufacturing or packaging fault by PrintBloom, an appropriate solution (replacement or refund) will be provided.